Help & Support

Help & Support

Get help with OptimizePress Marketplace Questions

We're here to help...

Our friendly support team are happy to help with any questions you have regarding purchasing in the Marketplace.

Before contacting us, please ensure you have read the Marketplace FAQ’s on the right

If you still don’t find the answer you’re looking for:

OptimizePress is a landing page, funnel and website creation platform for online marketers that runs on WordPress. Our software suite includes a range of plugins, which are installed on your site. When you purchase a template from the OptimizePress marketplace, it is automatically delivered into your OptimizePress template library.

Yes you do. All templates listed on our marketplace require OptimizePress to run as they use our proprietary design framework. You cannot edit these pages with a normal HTML editor or any other platform. Our system makes it easy to import, edit and publish these pages on your OptimizePress powered sites. If you don’t already own OptimizePress, you can purchase it through our website here

Important: You must own OptimizePress 3.0 (released July 2019) to use these templates. These templates are NOT compatible with OptimizePress 1, 2 or any previous versions.

All marketplace sales are final and OptimizePress will not issue refunds to buyers except in cases where the item is proven to be defective or faulty. OptimizePress will not issue refunds or cancellations in cases where the main OptimizePress platform has been refunded, it is your responsibility to understand you must own and use OptimizePress in order to utilize these templates.

 

All OptimizePress templates are cloud based. This means you do not need to download anything.  When you purchase a template, collection or funnel from the OptimizePress Marketplace, we automatically deliver those templates into your personal template cloud library under “My Templates” or “My Funnels”.

All marketplace items are available exclusively for OptimizePress customers. You will need an active OptimizePress account in order to make purchases on the marketplace.

To make a purchase from the OptimizePress Marketplace you will be asked to login to your OptimizePress account via the members hub. Use your members hub logins.

OptimizePress is primarily focused on being a platform for building landing pages, marketing sites, sales pages and other conversion pages. Most sites our users build are focused on selling an individual product or creating an individual sales funnel. It is not designed to be an online “shop” or “store” platform – if you need to create a shop for selling items we recommend checking out the many WooCommerce themes available for that purpose.

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